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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shivani

January 12, 2026

1  out of  5
rating by Shivani
"Absolute SCAM. Edwin Canales quoted me 220 over the phone and sent me documents for $410. I take responsibility for signing the documents but this is a broker who lies to his clients and takes advantage. After calling him, he denies any wrongdoing and of course they don’t record phone calls. Canceled my insurance."
We responded:
"We’re sorry to hear about your experience and take your concerns seriously. Please contact me directly so I can review your concerns. We value transparency and strive to provide clear communication to all our clients. Thank you. Cheryl Estep, Agent 562-693-7788"
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Destiny Alcala

November 24, 2025

5  out of  5
rating by Destiny Alcala
"Thank you Chase."
We responded:
"Thank you, Destiny, for your kind review and appreciation of Chase. We’re glad he provided excellent service!"
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isaac scott

November 21, 2025

5  out of  5
rating by isaac scott
"Very professional and very knowledgeable. Great personality."
We responded:
"Thank you, Isaac, for your wonderful review! We’re thrilled you found our team professional, knowledgeable, and personable. We appreciate your support!"
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Sokiem Bautista

November 19, 2025

5  out of  5
rating by Sokiem Bautista
"I spoke to Gabby today regarding my house insurance policy, car insurance and life insurance. Gabby answered all my questions and concerns. She was very professional, helpful and nice. Easy going and made me feel really comfortable. I've been with statefarm for a long time and they never let me down. I want to say thank you to Gabby and the statefarm members for do a great job."
We responded:
"Thank you, Sokiem, for your kind words and trust. We're glad Gabby and our team provided excellent service to you!"
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Brandon Horton

November 19, 2025

5  out of  5
rating by Brandon Horton
"Cierra was very helpful and has great phone presence."
We responded:
"Thank you, Brandon, for your feedback! We're pleased Cierra’s helpfulness, and you had a great experience."
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Yesenia Gonzalez

October 8, 2025

5  out of  5
rating by Yesenia Gonzalez
"Chase was proficient and friendly. He helped me with my inquiry!"
We responded:
"Thank you, Yesenia, for your kind words! We're glad Chase could assist you promptly and warmly. We appreciate your feedback!"
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Rom Hour

October 2, 2025

5  out of  5
rating by Rom Hour
"Gabby is very polite, and very helpful. She helped me with my homeowner insurance policy and my car insurance policy to lower the cost a little bit. She’s very professional."
We responded:
"Thank you so much for your kind words, Rom. We're delighted to hear that Gabby was so polite and helpful. "
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Brandon LeDesma

September 15, 2025

5  out of  5
rating by Brandon LeDesma
"Chase was incredible customer service. He listened to all my needs and worked with me to better understand my bill and help to find and possible way of lowering my bill."
We responded:
"Thank you, Brandon, for your kind words! We're glad Chase could assist you. We appreciate your feedback!"
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Nickola OConnor

September 11, 2025

5  out of  5
rating by Nickola OConnor
"Ana and Cierra are a pleasure to work with at this office. They take the time to listen to what you want and need for the proper insurance coverage. I would recommend them for all your insurance needs .. auto, home, boat, etc."
We responded:
"Thank you, Nikola! We're glad Ana and Cierra provided excellent service and met your insurance needs. We appreciate your recommendation!"
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Li-lian Ai

September 11, 2025

5  out of  5
rating by Li-lian Ai
"Even though I ended up not purchasing the insurance, Cierra did her best to help me, making several attempts to work out a quote that would be more suitable."
We responded:
"Thank you, Li-lian, for recognizing Cierra’s dedication and effort. We appreciate your kind words and hope to assist you with insurance in the future."
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Dora Garcia

September 4, 2025

5  out of  5
rating by Dora Garcia
"Muy exelente servicio. Gracias 💖"
We responded:
"Thank you, Dora, for your 5-star review!"
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Heather Chuan

August 19, 2025

5  out of  5
rating by Heather Chuan
"Cierra was extremely helpful with helping me increase my coverage. Very quick to get things processed."
We responded:
"Thank you, Heather, for your kind review! We're glad Cierra was quick and helpful. We appreciate your feedback!"
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Jocelyn Aponte

June 30, 2025

5  out of  5
rating by Jocelyn Aponte
"Viviana has been very professional and helpful"
We responded:
"Thank you so much, Jocelyn, for your 5-star review! We're delighted to hear that Viviana provided you with professional and helpful service. We truly appreciate your feedback and support!"
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Brandon Mears

May 1, 2025

5  out of  5
rating by Brandon Mears
"Was helped out by Chase to get a classic car added to my policy. He answered all my questions and was able to let me know all the requirements and restrictions for the classic car policy. Turned out to not be the right one for me, and Chase made it easy to get it added as a regular commuter vehicle. Super appreciative for the easy and painless experience to get my vehicle insured."
We responded:
"Thank you, Brandon, for your 5-star review! We're glad Chase provided clear guidance and made the process smooth for insuring your vehicle. Your appreciation means a lot to us!"
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William Roxby

April 19, 2025

5  out of  5
rating by William Roxby
"I'm very satisfied with the State Farm office of Cheryl Estep and her staff, especially Lesly Delval. Lesly gave me a very sincere effort to explain my insurance situation with me and to help me."
We responded:
"Thank you so much for your wonderful review, William! We’re thrilled to know you’re satisfied with Cheryl Estep’s agency, and it’s great to hear that Lesly went above and beyond to assist you. Providing clarity and support is always our top priority, and we truly value your trust in us. "
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Chris Gipson

April 8, 2025

5  out of  5
rating by Chris Gipson
"Very helpful and responds quickly"
We responded:
"We appreciate your review, Chris! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
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Cathy Wallace

April 4, 2025

5  out of  5
rating by Cathy Wallace
"Gabby was so helpful! I love talking to an actual person!"
We responded:
"Cathy, thank you so much for your kind words! We’re thrilled to hear that Gabby was able to assist you—there’s nothing quite like the personal touch of speaking with someone who truly cares! "
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Patty Vidal

April 3, 2025

5  out of  5
rating by Patty Vidal
"Son muy amables siempre ayudando gracias por El tiempo q nos dedican para ayudarnos bendiciones"
We responded:
"¡Patty, muchísimas gracias por sus palabras tan amables! Nos llena de alegría saber que nuestro apoyo le ha sido útil; siempre es un placer poder ayudarle. ¡Le enviamos muchas bendiciones y recuerde que estamos aquí para lo que necesite! "
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Leslie Barnes

April 1, 2025

5  out of  5
rating by Leslie Barnes
"Always kind and helpful. Respond quickly to inquiries"
We responded:
"Leslie, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Herr. G

March 8, 2025

5  out of  5
rating by Herr. G
"Cierra was very helpful and clearly explained the differences between my options and helped me save money on my quote. By showing me what discounts I qualified for. Plus she clearly articulated what was my coverage on my vehicle. Excellent Service!"
We responded:
"Thank you for the 5-star review! We're delighted to hear Cierra provided excellent service and helped you with your insurance needs. Your feedback is much appreciated!"
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Jazmin Collazos

March 5, 2025

5  out of  5
rating by Jazmin Collazos
"Best experience. Amber excelente representative very knowledge.."
We responded:
"Thank you, Jazmin! We're thrilled to hear about your great experience with Amber. She truly is an excellent and knowledgeable representative!"
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Anthony Amirikhass

February 27, 2025

5  out of  5
rating by Anthony Amirikhass
"Gabby was great! Informative, helpful and very patient with all of my questions. Just an all around great person."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Colleen Miller

February 25, 2025

5  out of  5
rating by Colleen Miller
"Chase was very informative and explained each area extremely well. He was also patient which is appreciated since this is an area that one does not deal with regularly. Enjoyed working with him."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Pat Mulroy

February 6, 2025

5  out of  5
rating by Pat Mulroy
"Gabriella is knowledgeable and very helpful. She was a pleasure to deal with."
We responded:
"Thank you for your 5-star review! We appreciate you for taking the time to let us know how your experience was. "
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Stephanie Gonzalez

January 9, 2025

5  out of  5
rating by Stephanie Gonzalez
"The customer service I received from Chase, my car insurance agent, was truly exceptional and exceeded expectations."
We responded:
"Stephanie, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"